Contract management ‘more important’ than procurement
Procurement should focus on relationship management to add value to organisations, rather than purely buying.
Nikki Rowbottom, head of supply chain management at the British Library, said there had been a focus on procurement rather than contract management within the public sector over the last decade.
Speaking to SM, she said: “You have to buy stuff to make your business work but you don't necessarily have to manage the contract. The majority of contracts tend to muddle along OK but when things go wrong, it's just horrendous.
“Organisations don’t tend to invest in the life cycle of a contract. They invest in the procurement and once you've got a supplier in ...Bronlocatie van dit artikel